Storable Edge API Access: Setup Guide

Before you start

Sign in with a Storable Edge account that can manage corporate API settings. You will activate the existing StorIQ integration, not create a separate staff login or send us your login password.

Step 1 / Go to Corporate Level

Sign in and switch to Corporate Level

Log into Storable Edge. Open the main navigation menu and choose Corporate Level so you can manage the integration across your facilities.

Storable Edge navigation menu with Corporate Level selected. — Choose Corporate Level rather than Facility Level.

Step 2 / Open Settings and API

Open your corporate API settings

Click the Settings icon. In Corporate Settings, find User Management and click API.

Storable Edge Settings icon and User Management menu with the API option. — Open Settings, then API under User Management.

Step 3 / Find StorIQ

Search for the StorIQ integration

Enter StorIQ in the API search field and run the search. Open Online Marketing Service - StorIQ in the results.

StorIQ entered in the Storable Edge API search field. — Search for StorIQ in the API list.

The API integration named Online Marketing Service - StorIQ. — Open the result named Online Marketing Service - StorIQ.

Step 4 / Activate the API

Activate the StorIQ integration

Turn the integration On if it is not already active. In its settings, make sure the Active checkbox is selected.

Step 5 / Enable Read and reporting

Select all Read and reporting permissions

For StorIQ’s setup, enable every Read permission and all reporting permissions. Scroll through the full Assigned Permissions list so you do not miss options below the first screen.

Reporting permissions shown here include Create api/reports, Manage api/report requests and Create api/corporate/company reports. Check these as well as the Read permissions.

Do not select every permission indiscriminately. Leave unrelated Create, Update and Manage permissions unchecked unless your StorIQ contact specifically requests them.

StorIQ integration with Active checked and example Read permissions selected; unrelated Create and Update permissions are unchecked. — Example Read permissions and the Active checkbox. This crop does not show the full permission list. Scroll through your account and select all Read permissions.

Reporting permissions selected: Create api/reports, Manage api/report requests and Create api/corporate/company reports. — Reporting permissions can include Create or Manage in their names. These three reporting options should be checked.

All Read permissions plus all reporting permissions, not every API permission.

Step 6 / Choose facilities and save

Choose the facilities StorIQ can access

Under Assigned Facilities, choose Access All Facilities if every facility should be connected. If you only want specific facilities connected, leave that option off and select the participating facilities instead.

Check that the selection matches the locations you want StorIQ to work with, then click Update API Association.

Assigned Facilities section with Access All Facilities checked and the Update API Association button. — Use Access All Facilities only if you want every facility connected, then save with Update API Association.

Step 7 / Check that it saved

Reopen the integration and verify your settings

After submitting, go back to the API list and reopen the StorIQ integration. Do not assume the settings saved just because you clicked the update button.

Confirm that Active is still checked, all Read and reporting permissions remain selected, and the correct facilities are still assigned.

Sometimes the first submission does not retain the selections. If anything is missing, select it again, click Update API Association again, then reopen the integration and check once more.

Once the settings stay saved, let your StorIQ contact know access is ready and which facilities you included. We will check the connection. You do not need to send us your Storable Edge login password.

Reopen and check after saving. Repeat the update if the selections did not stick.

Common setup issues

The permissions or facilities disappear after saving

Reopen the StorIQ integration, reselect the missing permissions or facilities and click Update API Association again. Reopen it once more to confirm the settings remain selected. If they still do not save, send your StorIQ contact the exact message you see and a screenshot with tenant and account details removed.

I cannot find API settings or change the integration

Make sure you are at Corporate Level, not Facility Level. If you still cannot see Settings → API or edit the integration, ask the person who administers your Storable Edge account to complete these steps.

StorIQ cannot access one of our facilities

Reopen Assigned Facilities and make sure the affected location is included. Check that Active, Read permissions and reporting permissions are still selected, save any changes and reopen to verify. Tell your StorIQ contact which facility is affected.

When asking for help, include the facility name and what happened after you saved. Remove tenant information, passwords and account identifiers from screenshots.